Website Privacy Policy

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Effective Date: 3/2/2026

Grateful Insights (“Practice,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through this website.

This Privacy Policy applies only to information collected through this website and does not replace or modify our Notice of Privacy Practices, which applies to protected health information (PHI) collected during therapy services.

1. Information We Collect Through This Website

When you submit a contact form on our website, we collect the following information:

• Name 
• Email address 
• Phone number 
• Type of service you are seeking 
• Location (Florida or Maine) 
• Insurance provider or self-pay status 
• How you heard about our services 
• Any additional information voluntarily submitted in the free text field
   

We do not use Google Analytics, conversion tracking tools, or advertising pixels on this website. 

2. How We Use This Information

Information submitted through the contact form is used solely to:

• Respond to your inquiry 
• Determine service eligibility 
• Provide information about scheduling 
• Follow up regarding therapy services
   

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Important Notice Regarding Confidentiality

While we take reasonable steps to protect your information, contact forms submitted through this website are not a substitute for secure therapeutic communication.

Please do not include highly sensitive or detailed clinical information in the free text field.

If you become a client, protected health information will be handled in accordance with our Notice of Privacy Practices and applicable HIPAA regulations.

4. Email Communication

When you submit the contact form, your information is transmitted via email to our secure Microsoft 365 email account, which is maintained under a Business Associate Agreement (BAA). While we implement security safeguards, email communication carries inherent risks. By submitting the contact form, you acknowledge these risks.

5. reCAPTCHA

This site is protected by Google reCAPTCHA. Google’s Privacy Policy and Terms of Service apply to data collected through that service for spam prevention purposes.

6. Data Retention

We retain contact form submissions for administrative and documentation purposes consistent with professional and legal requirements. If you wish to request deletion of your contact form information and you are not an active client, you may contact us at: info@gratefulinsightsservices.com 

7. Updates to This Policy

We may update this Privacy Policy periodically. The most current version will always be posted on this website.